We wanted to take a moment to connect with you directly about the organizing efforts for Reservation Support Desk (RSD) workers and what this means for you. While many of our recent updates have covered the broader Unifor campaign across multiple WestJet worker groups, I want to focus specifically on how unionization can benefit RSD workers.

As RSD workers, you provide critical support to WestJet’s reservations and operations, yet decisions about your wages, scheduling, job security, and workplace policies are being made without your input. By joining Unifor, you gain the ability to negotiate a legally binding collective agreement that ensures fair treatment, job protections, and meaningful improvements to your working conditions.

Why Unionizing Matters for RSD Workers

By standing together with your coworkers, you can fight for:

  • Fair wages and consistent pay increases – No more waiting for WestJet to decide when and how much of a raise you get.
  • Job security and workplace protections – A union contract ensures your role is protected and prevents sudden changes by management.
  • Improved scheduling and fairness in shift assignments – A say in scheduling policies that support work-life balance.
  • A voice in policy changes that affect your job – Collective bargaining gives you a direct seat at the table.

Momentum Is Building—Be Part of the Change

We’ve seen growing support from RSD workers who want a stronger voice in their workplace. The more of us who come together, the stronger our ability to negotiate real improvements for your department. Now is the time to talk to your coworkers, sign your card, and build momentum for change.

If you have any questions, want to chat, or are ready to take the next step, don’t hesitate to reach out.

Sign your Unifor membership card today to secure your job and protect your future. If you have any questions or need more information, don’t hesitate to reach out to your Unifor organizing team.

In solidarity,

Billy O’Neill
Unifor National Representative, Organizing
📞 416.605.1443
✉️ billy.oneill@unifor.org

Lucy Alessio
Unifor National Coordinator, Organizing
📞 416.998.3189
✉️ lucy.alessio@unifor.org

Don’t wait—click here to sign your card today!