Why Joining Unifor is the Best Choice for WestJet Call Centre and Campus Workers

Strong Representation Across Industries

Unifor proudly represents:

  • 24,600 Telecom Members
  • 12,900 Air Transport Members, including airline call centre employees.

Connect with Current Members

Join the Conversation at Unifor in Teal:

  • Engage with organizers from WestJet who successfully unionized their workplace.
  • Speak with union members from other companies like Air Canada and Porter.
  • Hear first-hand about the benefits and improvements they've experienced since joining Unifor.

Your Rights to Join Unifor

  • Communication: You can discuss union matters with coworkers before or after work, or during paid/unpaid breaks.

  • Remote Work: Despite challenges, your efforts are effective, and membership cards are being received regularly.

  • Training Events: Utilize these opportunities to talk about Unifor with your peers.

Success Stories

WestJet Unifor Local 531

Unifor represents YYC, YVR and YYZ agents and has a pending application for Ramp Agents with the Labour Board.

  • Unifor Wage Increases: Members in the new pay progression will receive between 8.4% and 20% wage increases within the first year of the new agreement and additional wage increases of 2% on Jan. 1 each year until 2026

  • All Breaks are Paid: all breaks are now paid, and the company must provide eight-week schedules to allow members more stability and predictability.

  • Secured Jobs: Ensured job security and no outsourcing language.
  • So Much More: Workers will also receive 12 paid sick days if they are full-time and 10 for part-timers, as well as defined scope work language, the establishment of a grievance procedure.

Air Canada and Aeroplan Call Centres (2019):

  • Unifor Ended Two-Tier Wages: New agreement eliminated wage disparity for workers hired after 2016.

  • Generous Signing Bonuses: Provided to all members.

  • Secured Jobs: Ensured job security during the loyalty program transition.

  • Improved Vacation Terms: Enhanced vacation language for part-time workers.

  • Wage Increase: Members will see an approximate 60% increase in compensation, with top salary reaching $30.56/hour by 2024.
  • Represents 400 Aeroplan workers in British Columbia and Quebec.
  • Covers 5,600 members working as Customer Sales and Service Agents, Customer Relations Representatives, and Crew Schedulers across Canada.

Unifor vs. others

  • Others Aggressive Approach: Could put you at risk of disciplinary action from your employer.

  • Unifor's Commitment: Ensures your rights and protects you from potential repercussions.

Join Unifor for Better Representation and Benefits

For more information and to connect with current members, visit Unifor in Teal and learn more about the advantages of being part of Unifor. Your rights, job security, and improved working conditions are just a conversation away.

Talk with your coworkers about the advantages of being a Unifor member and join together by signing a membership card.

***Once you add your name you will receive a link to sign an Adobe Digital Card

Please share this link to sign a confidential Unifor membership card online and pay the $5 fee as required by law join.unifor.org/WestJet  

In solidarity,

Billy O’Neill
Unifor National Representative Organizing
416.605.1443
[email protected]

Lucy Alessio
Unifor National Coordinator Organizing
416.998.3189
[email protected]